Collections Team Leader
Finance & Legal
Natural Intelligence, a global leader in performance marketing, is looking for a talented Collections Team Leader to join us on our mission to simplify decision-making for millions!
What You'll Do
Responsibilities:
- Lead, mentor, and coach the collections specialists team to meet and exceed performance targets.
- Manage day-to-day collections activities, including customer outreach, dispute resolution, and payment arrangement negotiation.
- Collaborate with internal teams to enhance and streamline the collections process and solve complex account issues.
- Coordinate with external collection agencies on delinquent accounts as needed.
- Establish and enforce credit policies and procedures for new and existing customers.
- Monitor and assess team performance through key performance indicators (KPIs).
- Prepare regular reports on collection activities, team performance, and progress toward targets.
- Track and report on key metrics such as Days Sales Outstanding (DSO), aging reports, collection effectiveness, and bad debt reserves.
- Provide monthly forecasts on expected collections, write-offs and recommend improvements to the collections process.
- Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivable data.
- Identify opportunities to enhance credit and collections processes using automation, software tools, and best practices.
- Partner with the accounting and IT teams to implement system enhancements and improve data accuracy for credit risk management and collection efficiency.
- Identify and execute necessary process adjustments and enhancements.
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 5 years of experience in credit and collections, with at least 2 years in a management or supervisory role.
- Strong leadership, organizational, and communication skills.
- Strong understanding of credit analysis, collections practices, and risk management principles.
- Experience in a similar role in a performance marketing / Ad -Tech company is a meaningful advantage.
- Strong attention to detail with a dedication to accuracy.
- Excellent verbal and written communication skills in English; French is an advantage.
- Self-starter with the ability to successfully adapt to changing priorities and work demands.
- Experience with Netsuite and bookkeeping is an advantage.
- Knowledge of marketing affiliate systems is an advantage.
- Strong proficiency in Excel and Google Sheets.
About Natural Intelligence
Founded in 2009, we've grown into an industry leader while remaining bootstrapped. Our comparison websites connect high-intent consumers with top global brands, creating better decision journeys. Our success comes from combining cutting-edge technology and strategic partnerships.
Why You’ll Love Working Here
- AI-First: Create innovative solutions for millions with cutting-edge AI tools.
- Inclusive Environment: 52% women, with vibrant communities for Olim, LGBTQ+, families, and more.
- Rewarding Career: Competitive pay, stock options, clear growth paths.
- Premium Workspaces: Stunning ToHa Tel Aviv offices with gym, music studio, and great coffee, and a new office in Madrid!
- Work-Life Balance: Enjoy legendary company parties, happy hours and team events.
Equal Opportunity Employer
Equal Opportunity Employer We hire based on talent and potential, welcoming applicants from all backgrounds. Reasonable accommodations available upon request at equal.employment@naturalint.com .
Are you a Natural Talent? Join us!
*Only suitable CVs will be considered.
Apply for this position
